Skype for Business & SalesForce

Boost seller productivity with Skype for Business and Salesforce

Amidst all the disruption that enterprises are experiencing today, one thing has remained constant—real-time communications are still fundamental to workplace productivity. By embedding real-time communications into applications, with integration with you can instantly transform business processes, make them more agile and deliver a better service to your partners and customers. Earlier this year, we announced an update to the Web SDK, which enables you to build web experiences that seamlessly integrate presence, chat, audio and video by leveraging Skype for Business services and the larger Skype communications network. Salesforce is a great showcase of how the new Skype Web SDK can be used to deliver a customized and integrated communication experience directly from the browser and without the need for any plug-ins.

Skype for Salesforce

Skype for Salesforce surfaces the capabilities of Skype for Business Online directly within Salesforce to give sellers the

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